Terms and Conditions for Wifi usage

Please read the following information carefully before using this service. You may not use the service without accepting these Terms and Conditions.

Welcome to the wireless high-speed Internet access system ("Wi-Fi System"). These "Terms and Conditions of Use", govern your rights and responsibilities and our rights and responsibilities relating to the use of the Wi-Fi System.

Acceptance of Terms and Conditions of Use

BY CLICKING ON "Log in"ON THE WI-FI SYSTEM SIGN-UP PAGE, YOU REPRESENT that:
1. YOU HAVE READ, UNDERSTAND AND AGREE TO THE TERMS OF THIS AGREEMENT AND
2. YOU ARE AT LEAST 18 YEARS OF AGE.
If you do not agree to the terms of this Agreement, you may not use the Wi-Fi System. Your electronic acceptance of the Agreement by clicking on "Log in"on the sign-up page has the same effect as if you had actually signed the Agreement. The effective date of this Agreement is the date that you click on "Log in".

Description of Wi-Fi System/Service Availability

The hotel will provide access to the Wi-Fi System at locations ("Enabled Locations") that have been equipped with wireless access points. Access points or Enabled Locations may not be available in all areas of the hotel and may not always be operational.

Access to Internet

The hotel does not screen or restrict access to any content placed on or accessible through the Internet. The hotel also does not screen or restrict communications between parties via the Internet. You acknowledge that if you access the Internet you may receive or be exposed to content, goods or services which you consider to be improper, inaccurate, misleading, defamatory, obscene or otherwise offensive. You agree that the hotel is not liable for any action or inaction with respect to any such content on the Internet accessible through the Wi-Fi System.

Your Responsibilities

You must (1) provide all equipment (including computer hardware and software, personal digital assistants, wireless network cards, etc.) to connect to the Wi-Fi System, (2) comply with local, state, federal and international laws and regulations, including but not limited to copyright and intellectual property rights laws. You agree to be responsible for and to bear all risk and consequences for (1) the accuracy, completeness, reliability and/or usefulness of any content available through the Wi-Fi System and (2) all communications that you send or receive via the Wi-Fi System. The hotel does not undertake the security of any data you send through the Wi-Fi System and it is your responsibility to secure such data.

Acceptable Use Policy

All users of the Wi-Fi System must comply with this Acceptable Use Policy (AUP). This AUP is intended to prevent unacceptable uses of the internet. The hotel does not actively monitor the use of the Wi-Fi System under normal circumstances. Similarly we do not exercise editorial control or review the content of any Web site, electronic mail transmission, newsgroup or other material created or accessible over or through the Wi-Fi System. However, we may remove, block, filter or restrict by any other means any materials that, in our sole discretion, may be illegal, may subject the hotel to liability or may violate this AUP. The hotel may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Violation of this AUP may result in the suspension or termination of your access to the Wi-Fi System.The following constitute examples of violations of this AUP.You agree to not use the Wi-Fi System to:
(1) Transmit any material (by uploading, posting, email or otherwise) that is unlawful, threatening, abusive, harassing, tortious, defamatory, obscene, libelous, invasive of another's privacy, hateful or racially, ethnically or otherwise objectionable;
(2) Harm, or attempt to harm, minors in any way;
(3) Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted through the Wi-Fi System;
(4) Transmit any material (by uploading, posting, email or otherwise) that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under non disclosure agreements);
(5) Transmit any material (by uploading, posting, email or otherwise) that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
(6) Transmit (by uploading, posting, email or otherwise) any unsolicited or unauthorized advertising, promotional materials, "junk mail, ""spam, ""chain letters, ""pyramid schemes"or any other form of solicitation;
(7) Transmit any material (by uploading, posting, email or otherwise) that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(8) Interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
(9) Intentionally or unintentionally violate any applicable local, state, national or international law, or any regulations having the force of law;
(10) "Stalk"or otherwise harass another;or collect or store, or attempt to collect or store, personal data about third parties without their knowledge or consent;
(11) Resell the Wi-Fi System without the hotel's authorization;
(12) Use the Wi-Fi System for high volume data transfers, especially sustained high volume data transfers, hosting a web server, IRC server, or any other server.
You understand and agree that the hotel may disclose your communications and activities using the Wi-Fi System in response to lawful requests by governmental authorities and judicial orders.

 
 
Privacy Policy Apex Fibernet - Privacy Policy
 
Refund, Return & Cancellation Policy
 
Refund and Cancellation policy Our primary focus is complete customer satisfaction. So it is always suggested to read the fine prints of each deal before buying it, it provides Refund all the details about the services or the product you purchase. Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd provides prepaid services and we do not entertain any Refund/Cancellation of any amount that may have been paid by the Subscriber(s) for an Annual/Semi Annual/Quarterly/Monthly package. It means No Payment Cancellation/Refund is permitted.
 
Any disputes in regard to payments/ refund/ cancellation of transaction(s) due to technical reasons are subject to arbitration / resolution on a case-to-case basis. Only in case of non-feasibility of a New Connection, refund is made by Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd. The time for the refund for such cases is approximately 5 to 7 week from the date of refund confirmation by Apex payment team.
 
Refundable security deposit against any physical assets will be entertained only on returning the particular physical asset in working condition.
 
In case of Billing disputes, Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd subscriber(s) are required to email us with the specific concern on customercare@Apex.in. The concern will be addressed in approximately 5 to 7 weeks, in case, any dispute is identified, it will be compensated by way of a discount / credit note adjusted in the account of the subscriber(s).
 
Please Note: It will be the responsibility of the customer to verify the identity of salesman/agent before handing over of money, particularly in case of cash payment. In case of any doubt regarding the salesman or price of plan, please confirm the same with our Customer Care (nos for the same are mentioned on the website). Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd Pvt. Limited will not be responsible for providing service in case of non-receipt of money at its office.
 
In the course of using this website and/ or availing the Services, Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd, and its Affiliates may become privy to information of its customers, including Personally Identifiable Information (PII)such as name, date of birth, birthplace, genetic information, address, telephone number, email address, bank accounts, card numbers, identity number, Vehicle Registration Number, Driving Licence Number, Face/ Photograph, Digital identity.
 
Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the web. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information. Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd will limit the collection and use of Customer Personally Identifiable Information only on a need-to-know basis to deliver better service to the customers.
 
Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd may use and share the information provided by Customers with its Affiliates and third parties for providing services and any service-related activities such as billing, collecting bills, and notifying or contacting Customers regarding any service-related matters. In this regard, it may be necessary to disclose customer information to one or more agents and contractors and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd only for these purposes.
 
The Customer authorizes Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd to exchange, share, part with all Personally Identifiable Information and transaction history of the Customers to its Affiliates/ banks/ financial institutions/ credit bureaus/ agencies/participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis, and credit scoring, verification or risk management and shall not hold Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd liable for use or disclosure of this information. Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd will not sell or rent Customer Personally Identifiable Information to third parties. Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd will not otherwise disclose the Personally Identifiable Information provided by Customers to third parties unless such action is necessary to:
 
Conform to legal requirements or comply with legal process.
Comply with investigations of purported unlawful activities, as provided for under the Information Technology Act, 2000.
Protect and defend the rights, interests or property of Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd, and/ or its Affiliates, other customers.
Enforce the terms and conditions of the services provided to Customers.
In the course of using this website and/ or availing the Services, we may also collect and/ or analyze non-Personally Identifiable Information, such as addresses of web pages viewed, links and advertisements clicked, searches conducted, Tariff Plan subscribed, and Usage quantum. Such information may be shared with advertisers on an aggregate basis and may be used to contact you about new offers/ products from Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd or third parties, serve customized advertising to users while accessing the Internet or availing of other Nextra Communication’s services, and otherwise enhance the experience of Nextra Communication’s services.
 
Our website may contain advertisements, references, and links to other websites and organizations. We may also use third parties to display or serve advertising on the Site, in our web-based newsletters, and while accessing the Internet in general. Often such third-party advertising companies employ cookie and web bug technologies to measure advertising effectiveness. You should be aware that different rules may apply to the collection, use or disclosure of your information by third parties in connection with their advertisements, promotions and other websites you encounter on the Internet.
 
The use of such technology by these third parties is within their control and not ours, and even if we have a relationship with the third party, we do not control those sites or their policies and practices regarding your information and we encourage you to investigate and ask questions directly of them in this regard. Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd will occasionally update this Privacy Statement to reflect company and customer feedback. If there are material changes to this Statement or in how Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd will use your personal information, Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd will prominently post such changes prior to implementing the change. Apex Broadband Network Pvt Ltd & Apex Fibernet Pvt Ltd encourages you to periodically review this Statement to be informed of how we are protecting or using your information.
 
When you download and/or use Apex Mobile App through your device, we may receive information about your location and your device, including a unique identifier number for Your device, device model, operating systems, versions, software, file names and mobile network information. We may use this information to provide You with location-based services including but not limited to updating subscriber’s location, tracking technician location to allocated tickets based on proximity to subscriber and update location of leads for deployment. When you use the mobile app through the telecommunication device, we collect your location data. If you permit the app to access your location through the permission system used by your mobile operating system. We may also collect the precise location of your device when the App is running in the foreground or background. We may also derive your approximate location from Your IP address.
 
Termination

You agree that the hotel may terminate this Agreement and cancel your access to the Wi-Fi System at any time, without notice and for any reason including, but not limited to, violation of any of the terms and conditions of this Agreement, security or safety reasons, and/or using the Wi-Fi System to perform any illegal activity. You further agree that in the event of termination for any reason, the hotel will have no liability to you.

Notice of Problems or Complaints

If you experience a problem accessing or using the Wi-Fi System, report the problem by calling the reception.

Modifications

The hotel may, at its sole discretion, modify the terms and conditions of this Agreement, including the AUP, at any time. Such modifications shall be binding and effective upon posting on the Wi-Fi System "Internet Access Signup"page. You agree to periodically review the "Internet Access Signup"page to maintain awareness of any modifications. By continuing to use the Wi-Fi System after such postings, you accept and agree to any and all such modifications.

Indemnification

You shall defend, indemnify and hold the hotel and its corporate affiliates and their respective officers, directors, stockholders, employees, contractors, agents, successors and assigns harmless from and against, and shall promptly reimburse them for, any and all losses, claims, damages, settlements, costs, and liabilities of any nature whatsoever to which any of them may become subject arising out of, based upon, as a result of, or in any way connected with, your use of the Wi-Fi System or any breach of this Agreement.

No Warranty

THE WI-FI SYSTEM IS PROVIDED ON AN "AS IS"AND "AS AVAILABLE"BASIS, WITHOUT WARRANTIES OF ANY KIND. THE HOTEL DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE HOTEL MAKES NO EXPRESS WARRANTIES AND CUSTOMER WAIVES ALL IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NON INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE REGARDING ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE HOTEL OR THE INTERNET GENERALLY. CUSTOMER EXPRESSLY ACKNOWLEDGES THAT THERE ARE, AND ASSUMES ALL RESPONSIBILITY RELATED TO, THE SECURITY, PRIVACY AND CONFIDENTIALITY RISKS INHERENT IN WIRELESS COMMUNICATIONS AND TECHNOLOGY AND THE HOTEL DOES NOT MAKE ANY ASSURANCES OR WARRANTIES RELATING TO SUCH RISKS. NO ADVICE OR INFORMATION GIVEN BY THE HOTEL OR ITS REPRESENTATIVES SHALL CREATE A WARRANTY.

Limitation of Liability

THE HOTEL, ITS EMPLOYEES, AGENTS, VENDORS, AND LICENSORS ARE NOT LIABLE FOR ANY COSTS OR DAMAGES ARISING, EITHER DIRECTLY OR INDIRECTLY, FROM YOUR USE OF THE WI-FI SYSTEM OR THE INTERNET, SPECIFICALLY INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, MULTIPLE, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.

I AGREE